FAQ

How long does my order take?

Please allow 1-3 weeks before we ship, fast and safe delivery is important to us, so we work hard to ensure that your order is delivered to you in the shortest time possible.

How to care and clean your COIR Doormat?

Our doormats are made of natural fibres with a latex backing to help them stay intact. For longer use, I recommend placing your doormat near a covered entrance to keep it dry. The natural fibres will shed and may require shaking to remove loosened fibres.

I am sending this as a gift. Will my recipient see the price?

Prices are not disclosed and we don’t dispatch any orders with prices. You will receive an automated receipt to the chosen email after you have submitted your order.

Can I send the gift directly to the recipient?

If you’d like to send your mat as a gift directly to the recipient, you can add their address as the delivery address in the checkout section, and we’ll post the item to their house.

How can I place a custom order?

You can place a custom order by contacting us at Yaamats@outlook.com