We know how important it is for your items to be in perfect condition, when it arrives. So, should your product arrive damaged, you can contact us at yaamats@outlook.com please ensure that you include the details of the damaged mat with a picture and we will work with you to get a replacement sent out as soon as possible. Replacement decision will be decided on case-by-case circumstances.
How do I return my item?
We know what it’s like to purchase something and then realise it isn’t quite the thing you had in mind.
If you have just purchased an order and changed your mind, then contact us immediately at yaamats@outlook.com We will do our best to provide you with a refund or a store credit.
Please note refunds are not guaranteed and will be decided on a case-by-case basis.
I’ve decided to cancel my order, what should I do?
Time is of the essence here. Please contact us yaamats@outlook.com immediately and we will try to cancel your order before it is sent to production.
Sale Items
Items marked as 'Sale' are not eligible for exchange or return (excepted where the items are faulty under consumer law guidelines).
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